In this post I'd like to share a simple, yet effective process to managing the defect discovery phase, typical experienced during the early stabilisation phase of launching a STB product. The process does not only apply to STB projects, it can be used for Headend projects; or even general Software Projects that involve a number of components requiring system integration. Since the bulk of my experience comes from STB projects, the information presented here thus has a bias towards STB projects.
The material presented here is not that ground breaking, really. If you've been in the business of delivery DTV projects for a long time, then you probably have a tried and tested way of managing the system integration processes. However, if this is the first time you're involved in system integration, you are either a PayTV Operator taking more ownership of SI (System Integration), or you might be a professional services outfit and have won your first big project - If you fall into either of these categories, then I have no doubt that you'll find this useful, at best, trigger to review your currently planned strategy.
As an aspiring independent consultant, the Scrub Process is yet another addition to my PM Toolbox. Recently I had to present this process to a project team, who's processes were a bit old-fashioned and rather rigid, and slow. I needed a medium to express the concepts of gaining more efficiencies out of the SI Process, thus put together this presentation to communicate the idea, which I'll only briefly touch on here. For more details, please download the presentation.